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Please note, our products are made to order, so please allow us 2-3 days to prepare your order.

Our products are created and shipped with great care, and your satisfaction is very important to us.

If you're unhappy with something you received, please contact us so that we may work with you to resolve the problem to your full satisfaction.


Unfortunately, we cannot guarantee a delivery time for any order placed on our site. Orders are shipped as soon as we can. 


Since our products are perishable, all food sales are final,

​To make sure you are satisfied with the product(s) you receive,

please inspect your package as soon as your order arrives.

Picnic Bakehaus is not responsible for damage or loss as the result of shipments

being returned or deemed undeliverable as a result of incorrect address information you supply upon order,

or for inability of the recipient to receive the package on the day you specify delivery.


We accept payments by transfer to our BCA account.

Our payment details and account number will be provided to you

on the check out page.

Please send the proof of payment to our email or whatsapp number.


We will be delighted to cater your every needs.

Feel free to contact us for any bulk order enquiries.

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